Post-appointment review request text sent the same evening

The evening of an appointment, send an automatic text thanking the client and including a direct link to leave a Google review, timed to arrive after they've had a chance to see their results at home. Skip the request for any appointment that involved a redo or complaint.

Why it works: Timing the request for later in the day, after the client has lived with the result for a few hours, catches genuine satisfaction rather than rushing the ask.