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Appointment reminder text 24 hours ahead with a reply-to-confirm option

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Rank 3 of 10 in Salons & spas

A play by Marky team

Set your booking system to send a text 24 hours before each appointment asking the client to reply yes to confirm or call to reschedule. Follow up by phone with anyone who hasn't replied by that evening to fill the slot if needed.

Why it works: A simple reply to confirm step cuts down on no-shows and gives you enough notice to offer an open slot to someone on a waitlist.

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