Request reviews from power users who hit a usage milestone

Set a trigger for accounts that send their one thousandth email or complete their hundredth call log inside your platform. Send an automated but personally worded message from customer success congratulating them on the milestone and asking for a short review on a public software review site.

Why it works: A usage milestone is proof the account is genuinely embedded in daily workflow, which produces more specific and credible reviews than a random request.