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Trial member follow-up text on day three of a free trial

8

Rank 8 of 10 in Gyms & fitness studios

A play by Marky team

When someone starts a free trial, set a task or automation to text them on the third day asking how the first two classes felt and offering to help them pick a class time that fits their schedule. Include a direct link to book their next class.

Why it works: Day three is when trial members are most likely to lose momentum, so a personal check-in at that point keeps them coming back.

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