Build a five step onboarding checklist ending at first transaction

Map your merchant onboarding into five concrete steps ending in one milestone: a completed test transaction. Show progress against those five steps inside the dashboard, send an email nudge for any step untouched after 48 hours, and route a support contact to any account stuck for more than five days.

Why it works: Time to first transaction predicts whether a merchant account stays active, so tracking and nudging against that milestone catches stalled setups early.