Leaderboard · Fintech & payments
Ask merchants for a public review after their first payout
Trigger an email 48 hours after a new merchant account completes its first successful payout, thanking them and asking for a short review on a public software review site describing the setup experience. Keep the ask separate from any support or billing communication so it does not get lost.
Why it works: The first successful payout is the moment a new merchant trusts the platform most, making it the highest response point for a review request.

