Ask renewing accounts for a public review right after renewal

Add a step to your renewal checklist: after the account confirms renewal, send a direct link to your public review site profile within the same day, referencing the specific outcome discussed on the call. Offer a small account credit for completed reviews, disclosed clearly as an incentive.

Why it works: Timing the ask right after a positive renewal conversation catches goodwill while it is fresh instead of relying on a cold quarterly blast.