Give sales an answer sheet for the model provider and version
Write a one-page internal reference for sales listing exactly which underlying model or models power the product, the version currently in production, and how model updates are tested and rolled out. Require sales to reference this directly rather than answering from memory, and update it the same day any underlying model changes.
Why it works: Technical buyers ask specific questions about the underlying model, and vague or outdated answers in a sales call raise doubt about the rest of the pitch.

